Strategy & Operations Senior Manager, Commerce
WhatnotLos Angeles, California, United States ā¢ San Francisco, California, United States ā¢ New York, New York, United States ā¢ Phoenix, Arizona, United States
Posted January 15, 2026
Full Time
About the Company
Whatnot is the largest livestream shopping platform in the United States, United Kingdom, and Europe, connecting millions of buyers and sellers through interactive, realātime video sessions. The companyās core focus blends community, commerce, and entertainment, offering a marketplace that spans more than 250 categoriesāfrom fashion and sneakers to collectibles, electronics, and vinyl. Whatnotās distinctive value lies in its liveāshopping format, which transforms traditional eācommerce into an engaging, social experience that drives higher engagement and sales. With a remote, distributed workforce anchored in hubs across the US, UK, Ireland, Poland, and Germany, Whatnot continues to accelerate growth as a leading innovator in the liveāshopping space.
Job Description
Join Whatnot, the largest livestream shopping platform in North America and Europe, as a Strategy & Operations Senior Manager in Commerce. Develop and implement commerce strategies, manage cross-functional projects, and drive business decisions across post-purchase operations and logistics. We offer flexibility to work from home or from one of our global office hubs, with a focus on in-person time for planning, problem-solving, and connection.
Requirements
- Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience
- Manage cross-functional commerce projects in close partnership with the product and engineering teams
- Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs
- Analyze commerce data to provide insights and recommendations
- Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning
- Retirement
- 401k offering with employer match up to 4%
- Monthly allowance to dogfood the app
- Parental Leave