Strategy & Operations Associate, Commerce

Join Whatnot, the largest livestream shopping platform in North America and Europe, as a Strategy & Operations Associate. The role will involve developing and implementing commerce strategies, managing cross-functional projects, and analyzing data to drive business decisions. The team is responsible for post-purchase operations, logistics, payments, user experience, trust and fraud, and is part of the VP of Commerce's organization.

Requirements

• Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience
• Manage cross-functional commerce projects in close partnership with the product, engineering, and policy teams
• Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs
• Analyze commerce data to provide insights and recommendations
• Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness

Benefits

• Generous Holiday and Time off Policy
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance for wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave