Strategy & Operations Associate, Commerce
WhatnotSan Francisco, California, United States ā¢ Los Angeles, California, United States ā¢ New York, New York, United States ā¢ Phoenix, Arizona, United States
Posted January 28, 2026
Full Time
About the Company
Whatnot is the largest livestream shopping platform in the United States, United Kingdom, and Europe, connecting millions of buyers and sellers through interactive, realātime video sessions. The companyās core focus blends community, commerce, and entertainment, offering a marketplace that spans more than 250 categoriesāfrom fashion and sneakers to collectibles, electronics, and vinyl. Whatnotās distinctive value lies in its liveāshopping format, which transforms traditional eācommerce into an engaging, social experience that drives higher engagement and sales. With a remote, distributed workforce anchored in hubs across the US, UK, Ireland, Poland, and Germany, Whatnot continues to accelerate growth as a leading innovator in the liveāshopping space.
Job Description
Join the Future of Commerce with Whatnot! We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The Commerce Strategy & Operations team drives business decisions across our entire marketplace ecosystem, including buyer experience, seller experience, trust & risk, fraud, logistics and payments.
Requirements
- 3 - 5 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations)
- Experience working in fast-paced, ambiguous environments, with exposure to operations, strategy, or analytical problem-solving
- Strong analytical skills, with the ability to work with data and translate findings into clear insights
- Interest in commerce, marketplaces, or post-purchase operations, including user experience or Trust & Risk workflows
- Ability to manage multiple workstreams, stay organized, and follow through on execution
- Strong written and verbal communication skills, with comfort working across cross-functional teams
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work