Team Engineer

The Team Engineer is a dynamic and passionate follower of technology that believes in always finding the best way to provide remote and onsite support for PCs, networking equipment, servers, and desktop software for a variety of diverse small, medium-sized and enterprise organizations. This role requires excellent technical skills, communication skills, and the ability to work in a fast-paced environment.

Requirements

• Professional IT Certifications, such as: Microsoft Azure Solution Expert, Azure Administrator, Azure Virtual Desktop Specialty, Sonicwall SNSA, or Cisco CCNA.
• Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
• Diagnosis skills of technical issues.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: the ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key IT services for which support is being provided.
• Understanding of support tools, techniques, and how technology is used to provide IT services.

Benefits

• 401K
• Paid vacation
• Performance-based bonuses
• Training
• Health, vision and dental benefits
• Flexible Work from Home (WFH)
• Generous bonus levels
• Full on-the-job training & support
• Fun working environment and culture
• Great opportunity for advancement