Customer Success Manager (LATAM Only)
WhippyBuenos Aires, Autonomous City of Buenos Aires, Argentina
Posted April 18, 2026
Full Time
About the Company
Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation.
Job Description
Customer Success Manager (LATAM Only) role involves owning customer accounts end to end, running daily Zoom calls, onboarding, troubleshooting, and guiding customers on best practices. Must have STEM degree or proven SaaS CSM experience with direct API, webhook, or integration exposure.
Requirements
- STEM degree or proven SaaS CSM experience with direct API, webhook, or integration exposure
- Strong English communication, written and spoken
- Real customer-facing experience running onboarding, implementation, or success calls
- Proactive instinct, you notice things before customers do and you act without being asked
- Ownership mindset, you guide customers rather than just accommodating them
- Comfort troubleshooting technical issues before escalating
Benefits
- Competitive compensation based on experience
- Monthly performance bonuses
- WeWork membership