Retail Store Manager oversees the operations of one of our retail locations, managing staff, inventory, and finances, and providing excellent customer service.
Requirements
- Recruit, interview, select and retain top talent.
- Motivate, coach, develop, lead, and train the store employees on an ongoing basis.
- Create opportunities to develop team's product knowledge to be the expert.
- Develop team selling skills in order to meet or exceed sales goals.
- Manage and supervise a team of retail employees, including scheduling and performance management.
- Promote company policies and procedures and ensure all employees comply.
- Guides team to identify, recommend and implement changes to improve productivity.
- Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards.
- Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities.
- Maintaining a clean, safe environment by complying with all health and sanitation procedures
- Ensure the store is properly stocked with inventory and manage inventory levels and product ordering.
- Obtain product knowledge about all products as well as awareness of current product launches and promotions.
- Create relationships with customers in order to suggest products.
- Meet or exceed store sales and operational goals.
- Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits.
- Assisting customers with sales transactions and providing excellent customer service
- Develops plans and follows up to maximize sales and drive consistent performance results.
- Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively.
- Stays informed on corporate communication, directives, initiatives, policies, and procedures.
- Implements store programs to increase efficiencies in sales, service, operations, and branding.
- Majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
- Monitor and analyze sales and financial data to make strategic business decisions.
- Develop and execute marketing and promotional strategies to increase store traffic and sales.
- Stay up to date with industry trends and competition and make recommendations to District Management on ways to improve the business.
- Open and close the store which includes locking doors and arm the store.
- Work over 40 hours a week and available to work nights, weekends, and holidays.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Merchandise discounts
- Development and growth opportunities
- Monthly Bonus
- Merit Increase bi-annually
- Recognition program