Customer Service Representative
William HillWales, United Kingdom
Posted April 10, 2026
Full Time
About the Company
We're a retail team at William Hill, part of evoke. We empower our teams to work in a way that is best for them, combining individual strengths and celebrating differences.
Job Description
We are seeking a Customer Service Representative to join our team at William Hill. As a Customer Service Representative, you will be at the heart of our business, providing an excellent customer service and building relationships with our customers. You will also be responsible for processing bets, assisting with customer queries, and championing safer gambling at all times.
Requirements
- Age 18+
- Passion for delivering great customer service
- Strong interpersonal and empathy skills
- Ability to engage with customers from all walks of life
Benefits
- Annual Pay Review & Bonus Scheme
- 28 days holiday annually (pro rata)
- Paid birthday day off
- Pension plan with 4% company match
- Perks and discounts in high street shops, cinemas, and holidays
- Training and development opportunities