IT Support Analyst

Williams International is a privately-owned company that develops and manufactures jet engines. The company is seeking an IT Support Analyst to provide second-tier support to team members, assist IT colleagues with project-related tasks, and perform other desktop support tasks.

Requirements

• Bachelor’s Degree in a related field (i.e., Computer Science, Information Technology, Cybersecurity, etc.) or equivalent training
• 3+ years of helpdesk experience
• High level of customer service, communication skills (oral and written), and attention to detail
• Advanced software and operating system (Windows 7 and 10) troubleshooting skills
• Ability to work in a team environment and perform efficiently under pressure
• Physical ability to lift 50lbs, walk long distances, and work on one’s feet for extended periods of time