IT Service Desk Team Lead
Willie George Ministries, Inc.Tulsa, Oklahoma, United States
Posted March 4, 2026
Full Time
About the Company
Willie George Ministries, Inc. is a Tulsa-based nonprofit ministry that offers worship leadership, child care, and athletic programs. These services support the spiritual and community needs of its congregation and local families.
Job Description
Lead the IT Service Desk team to provide timely and effective technical support to end-users, adhering to organizational IT standards, and contribute to incident response and compliance efforts.
Requirements
- Bachelor's degree in Computer Science or MIS, or 2 years of relevant work experience preferred
- Expert knowledge of macOS and Windows 10
- The ability to troubleshoot configuration and connectivity issues
- In-depth knowledge of IT ticketing systems and processes
- The ability to prioritize and work on multiple projects
- Strong analytical and problem-solving skills
- Good communication skills
