Agent I - Surveillance
Wind Creek HospitalityBethlehem, Pennsylvania, United States
Posted June 18, 2024
Full Time
About the Company
Wind Creek Hospitality offers an unparalleled luxury experience through its array of services including hotels, casinos, spas, entertainment centers, and dining options. The company is distinguished by its commitment to creating a genuinely engaging environment for guests and team members alike, emphasizing values such as doing it right, being the best, and having fun. Wind Creek's unique culture fosters a sense of belonging and importance, ensuring every guest leaves with a memorable and positive experience.
Job Description
The Agent I - Surveillance operates department surveillance equipment to observe, document and report all activities, adhering to Wind Creek Bethlehem LLC policies and practices.
Requirements
- Arrive to shift on time and in proper uniform.
- Maintain confidentiality of all investigations.
- Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position.
- Read and understand Wind Creek’s Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
- Provide superior customer service to all internal and external customers in compliance with Wind Creek’s customer service standards.
- Adhere to and complies with both departmental and overall property policies and procedures.
- Must be able to work varied shifts, including weekends and holidays.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
