Attendant - Valet (part time)

The primary responsibility of the Attendant - Valet is to represent Wind Creek Bethlehem LLC to arriving and departing Valet Parking guests while parking and retrieving guest's vehicles at the casino and hotel.

Requirements

• Arrive for shift on time and in proper uniform.
• Park and retrieve vehicles as requested by customers or directed by Dispatch - Valet.
• Provide doorman/curb services by greeting all arriving hotel guests, assisting with luggage when required, escorting guest to hotel lobby and providing directions.
• Park all valeted cars in the specified Valet parking areas only.
• Exercise extreme safety and caution while driving a customer's vehicle.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Be familiar with all company products, services and hours of operations, local attractions, entertainment, and activities and be able to offer directions for guest inquiries accurately.
• Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards.
• Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position.
• Complete all paperwork in accordance with PGCB and approved Wind Creek standards.
• Read and understand Wind Creek's Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
• Provide superior customer service to all internal and external customers in compliance with Wind Creek's customer service standards.
• Perform any other related duties as assigned.