Customer Service Representative
WindshieldHUB.comManila, Philippines
Posted March 17, 2026
Full Time
About the Company
Founded in 2014 by Joe Jaramillo, WindshieldHUB is a leading provider of high-quality windshield repair and replacement services with physical offices in Ecuador and the Philippines. We offer comprehensive services including in-shop repairs, mobile services, and 24/7 online instant quotes, ensuring convenience and efficiency for our customers. Our commitment to sustainability includes recycling windshields and using eco-friendly materials.
Job Description
We are seeking a Customer Service Representative to join our team, responsible for interacting with customers to provide information and resolve complaints.
Requirements
- Respond promptly to customer inquiries via phone, email, or chat
- Process orders, forms, applications, and requests
- Identify and escalate priority issues
- Keep records of customer interactions and transactions
- Communicate and coordinate with internal departments
- Follow up on customer interactions
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
