Customer Service Representative
WindshieldHUB.comCebu City, Philippines
Posted March 17, 2026
Full Time
About the Company
Founded in 2014 by Joe Jaramillo, WindshieldHUB is a leading provider of high-quality windshield repair and replacement services with physical offices in Ecuador and the Philippines. We offer comprehensive services including in-shop repairs, mobile services, and 24/7 online instant quotes, ensuring convenience and efficiency for our customers. Our commitment to sustainability includes recycling windshields and using eco-friendly materials.
Job Description
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Requirements
- Respond promptly to customer inquiries via phone, email, or chat
- Process orders, forms, applications, and requests
- Identify and escalate priority issues
- Keep records of customer interactions and transactions
- Communicate and coordinate with internal departments
- Follow up on customer interactions
