High Quality Supervisor (Delegation Specialist VA)
Wing AssistantPasay, Philippines
Posted October 11, 2025
480000 - 720000 PHP year
Full Time
About the Company
Wing Assistant connects businesses with top-tier remote talent for various recurring tasks such as social media management, executive assistance, data entry, and sales calling. Our platform offers a super affordable team member to help you delegate excess work, allowing you to focus on growth. With a diverse range of services including virtual assistance, CRM management, and calendaring, Wing is your go-to solution for efficient business operations.
Job Description
We are seeking a High Quality Supervisor (Delegation Specialist VA) to ensure top-tier performance, consistency, and delegation excellence across assigned assistants and client accounts. This role acts as a bridge between Operations and Enablement, combining quality supervision with advanced delegation strategies to maximize the utilization of assistants and client satisfaction. The role focuses on proactive task management, stakeholder alignment, and continuous improvement within delegated tasks.
Requirements
- Supervise and mentor a portfolio of high-performing virtual assistants.
- Act as a delegation specialist, guiding assistants on priority extraction, communication, and workload management.
- Monitor and analyze quality, utilization, and delegation efficiency metrics.
- Partner with Customer Success, Training, and Delegation Coaching teams for alignment.
- Document performance insights and submit weekly reports.
- Champion continuous improvement initiatives.