WinnCompanies is searching for a Regional Property Manager to manage a portfolio of assets in Boston and Lowell, MA, including managing on-site property managers, monitoring financial performance, and maintaining positive resident relations.
Requirements
- Review and present annual budgets for approval by senior management.
- Monitor property budget performance and prepare and/or reviews monthly variance reports and reforecasts.
- Work with senior management to resolve financial issues.
- Conduct monthly financial reviews.
- Approve or disapprove all expenses which exceed the Property Manager’s authority level.
- Collaborate with senior management to establish appropriate rent levels.
- Ensure timely collection and deposit of all rents and other fees and initiates corrective and/or legal action as needed.
- Review rent schedules, scheduled rent increases, and renewals.
- Monitor each property's recertification process including the completeness, accuracy, and timeliness of all recertifications.
- Assist in the negotiation of vendor contracts in accordance with the Winn Purchasing Policy.
- Track property tax reassessments, tax bill issuance, and the accuracy of the property tax rates.
- Work with Superintendents and Regional Maintenance Coordinators to implement all maintenance programs and controls to ensure that expenses are kept within budget.
- Ensure timely and accurate submission of Monthly Manager's Reports.
- Participate in company-wide initiatives as required.
- Meet with each client at least quarterly to review property performance and client satisfaction.
- Respond to all client inquiries or concerns as soon as possible, but no later than 24 hours after receipt.
- Ensure that the building and grounds are well maintained.
- Provide for the maintenance and operation of all life safety systems.
- Oversee maintenance policies, plans, and procedures, including work order systems, purchase order systems, bidding requirements, preventive maintenance, inventory control, and turnover procedures.
- Work with the Regional Maintenance Coordinator to resolve maintenance issues.
- Conduct regular meetings with maintenance staff.
- Provide timely submission of required financial reporting as prescribed by company policy.
- Maintain detailed written records per company policy and in accordance with all applicable agency requirements.
- Implement all company policies, plans, and procedures.
- Conduct weekly staff meetings with property personnel, emphasizing the Winn Safe Protocol.
- Conduct site visits in accordance with the company's guidelines for the physical inspection and review of administrative and maintenance procedures.
- Maintain budgeted occupancy goals.
- Follow company marketing policies and reporting requirements, maintain comparability studies, and implement site resident retention program.
- Ensure quality of rental advertising and printed materials.
- Demonstrate a comprehensive understanding of the: market area, site competition, and general market conditions.
- Work with the Director of Marketing to implement the company's marketing policies and procedures and to resolve marketing issues.
- Review the property’s rental application process and confirm that it adheres to property and agency standards.
- Comply with all applicable agency requirements including the maintenance of the property’s internal and external wait list.
- Supervise the leasing and renewal programs.
- Conduct weekly meetings with the leasing staff.
- Recruit, hire, train, and develop personnel to meet regional staffing requirements.
- Use company directives in the hiring, promotion, termination, and transfer of site personnel.
- Maintain personnel records according to company policy.
- Promote staff efficiency through ongoing company and industry trainings, instruction, and leadership.
- Resolve personnel problems and engages Human Resources and senior management as needed.
- Collaborate with senior staff on salary adjustments and promotion of personnel.
- Comply with Affirmative Fair Housing regulations and Equal Opportunity/Affirmative Action policies, including federal, state, and local governing agency requirements.
- Ensure advertising satisfies EEO requirements.
- File required paperwork regarding workers' compensation claims in accordance with company policies.
- Use the company's Professional Development Program to develop, assist, train, and motivate site personnel.
- Ensure the Human Resources policies are implemented and followed.
- Create and maintain active resident relations programs by promoting positive interactions with all residents.
- Work closely with resident groups in establishing ongoing programs to meet the needs of the residents.
- Conduct quarterly resident meetings to establish effective lines of communication.
- Assess the property's security needs, implement security programs and/or security contract, and make recommendations to senior staff.
- Involve community resources, including local police departments, in security matters affecting the property.
Benefits
- Generous time off policies
- 401(k) plan options
- Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability
- Basic Term Life Insurance and AD&D
- Tuition Reimbursement program
- Employee Assistance Program, & Commuter and Parking Reimbursement options
