ADMINISTRATOR L3
WiproBengaluru, Karnataka, India
Posted April 7, 2026
Full Time
About the Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company that specializes in delivering innovative solutions for digital transformation. With a comprehensive portfolio of capabilities including consulting, design, engineering, and operations, Wipro helps clients achieve their strategic objectives and build future-ready businesses. The company's global presence across 65 countries and its commitment to sustainability make it a distinctive player in the industry.
Job Description
The role involves resolving, maintaining, and managing client's software, hardware, and network issues, ensuring client satisfaction, and meeting defined SLAs. The purpose of the role is to provide timely responses to tickets, service requests, and ensure proper functioning of client equipment.
Requirements
- Desktop Support experience
- 3-5 years of experience
- 100% adherence to SLA/ timelines
- Multiple cases of red time
- Zero customer escalation
- Client appreciation emails
Benefits
- 100% adherence to timeliness
- Timely resolution of service requests