Airline Specialist
WiproCebu City, Philippines
Posted February 6, 2026
Full Time
About the Company
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.
Job Description
We are seeking an Airline Specialist to handle inbound and outbound calls from around the world, process reservations and refunds, and provide excellent customer service.
Requirements
- Handle inbound and outbound calls from any part of the globe
- Process refunds to passengers and answer general airline and reservation queries
- Handle mileage plus reservations and queries
- Ensure accurate documentation of customer profiles/reservations
- Handle customer complaints and provide first time resolution