Hadoop

Wipro Limited is seeking a Hadoop professional to support process delivery by ensuring daily performance of the Production Specialists, resolving technical escalations, and developing technical capability within the team.

Requirements

• Review daily transactions on performance parameters
• Resolve technical escalations and develop technical capability within the Production Specialists
• Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
• Ensure standard processes and procedures are followed to resolve all client queries
• Handle technical escalations through effective diagnosis and troubleshooting of client queries
• Mentor and guide Production Specialists on improving technical knowledge
• Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist

Benefits

• Life Insurance
• Medical Insurance
• Gym Membership
• Flexible Work Hours
• Diverse & Inclusive Culture
• Challenging Projects
• Recognition & Rewards
• Growth Opportunities