Problem Manager - L2
WiproMumbai, Maharashtra, India
Posted January 23, 2026
Full Time
About the Company
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions for clients' complex digital transformation needs.
Job Description
Problem Manager - L2 at Wipro Limited. Responsible for increasing revenue, maximizing process efficiency, and ensuring excellent customer experience.
Requirements
- Maximize process efficiency and cost-effectiveness through strategic planning, contract compliance, and governance mechanisms
- Deliver high-quality services to clients
- Ensure contract compliance and adherence
- Monitor and review delivery dashboards to track progress and identify potential red flags
- Forecast and track key account metrics
- Manage and resolve issues to ensure flawless delivery of projects
- Collaborate with leaders to provide strategic and operational plans associated with the account
Benefits
- Paid Time Off
- Retirement Plan