Quality and Process Excellence Lead - L1

Quality and Process Excellence Lead - L1 at Wipro Limited. Drive process excellence initiatives, identify improvement opportunities, and lead consulting assignments to deliver business value to customers.

Requirements

• Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment.
• Driving benchmarking and best practices deployment across accounts.
• Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes.
• Understanding potential customer dis-satisfaction drivers and proactively mitigating any CSAT risks.
• Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements.
• Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen.
• Drive standardization practices and ensure strict compliance in internal and client defined processes.
• Ensure all process metrics are met.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance