Salesforce QA Manager

As a Salesforce QA Manager, you will lead the quality assurance strategy for Salesforce implementations, ensuring robust testing processes, compliance with standards, and delivery of high-quality solutions.

Requirements

• Define and implement comprehensive QA strategies for Salesforce projects (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.).
• Establish and enforce QA best practices, standards, and processes aligned with Agile/DevOps methodologies.
• Lead and mentor a team of QA engineers and testers across multiple geographies.
• Manage resource allocation, performance reviews, and skill development plans.
• Foster a culture of continuous improvement and quality excellence.
• Oversee the creation and execution of test plans, test cases, and test scripts for functional, regression, integration, and UAT testing.
• Ensure test automation strategies are implemented using tools like Selenium, Provar, TestNG, or similar.
• Manage defect tracking, triaging, and resolution processes using tools like JIRA or Azure DevOps.
• Act as the primary QA point of contact for internal and external stakeholders.
• Provide regular updates on QA metrics, risks, and mitigation plans.
• Participate in requirement reviews, design discussions, and sprint planning sessions.
• Ensure compliance with security, data integrity, and regulatory standards.
• Implement quality control processes
• Provide quality metrics and reporting to stakeholders.
• Analyze and improve quality metrics