SERVICE DESK ANALYST L1
WiproPune, Maharashtra, India
Posted April 14, 2026
Full Time
About the Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company that specializes in delivering innovative solutions for digital transformation. With a comprehensive portfolio of capabilities including consulting, design, engineering, and operations, Wipro helps clients achieve their strategic objectives and build future-ready businesses. The company's global presence across 65 countries and its commitment to sustainability make it a distinctive player in the industry.
Job Description
The Service Desk Analyst L1 will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end user issues. The role involves primary user support and customer service, including responding to queries, familiarizing with client applications and processes, and following standard service desk operating procedures.
Requirements
- Mandatory skills: TIS Service Desk
- Strong customer service skills
- Ability to work in a fast-paced environment
- Good communication and interpersonal skills
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development