Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.
The Technical Lead L1 role supports process delivery by ensuring daily performance of Production Specialists, resolving technical escalations, and developing technical capability within the team. Responsibilities include reviewing daily transactions, resolving client queries, developing understanding of process/product, and documenting call logs to spot trends.
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.