This role involves providing solutions and bridging the gap between technology and business know-how to deliver client solutions. The role requires techno-functional expertise and involves driving end-to-end processes, providing optimal solutions, and supporting solutioning teams.
Requirements
- Bridging the gap between project and support teams through techno-functional expertise
- Drive the end-to-end process from business requirement management to integration & configuration and production deployment
- Provide techno-functional solution support for all the new business implementations
- Support the solutioning team from architectural design, coding, testing and implementation
- Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
- Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
- Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
- Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet