Retail Management - District Team Lead
WirelessDNAToronto, Ontario, Canada • Kitchener, Ontario, Canada
Posted May 27, 2025
Full Time
About the Company
WirelessDNA is an exclusive Rogers and Fido dealer operating over 82 retail locations across Canada, offering a comprehensive range of personal and business wireless solutions. With a 25-year legacy of award-winning service, the company delivers flexible mobile plans, state-of-the-art B2B connectivity, and dedicated sales support tailored to individual and enterprise needs. Its nationwide network of experienced retail partners ensures prompt, knowledgeable assistance and a seamless customer experience. WirelessDNA's reputation for a can-do attitude and exceptional customer service sets it apart as a trusted partner for Canadians seeking reliable telecommunications.
Job Description
Create strategies to meet district sales objectives, coach and develop teams, and utilize dynamic sales and leadership experience to lead the organization through constant business and technological change.
Requirements
- Experience as a Store Manager or District Team Lead is essential, preferably within the telecommunications industry
- Develop and implement strategies to meet district sales objectives
- Coach and develop teams to deliver exceptional leadership skills and optimal client experiences
- Oversee and evaluate direct customer service skills and customer satisfaction rates
- Assist in arranging learning and training for new retail hires