The HR & Operations Hub Manager will serve as the primary HR and operational lead for the company’s Malaysia hub, responsible for overseeing people operations, payroll, employment compliance, and workplace administration to support business continuity and growth.
Requirements
- Degree educated, preferably in Human Resources, Business Administration, Law, or a transferable discipline.
- Professional HR qualification preferred (e.g. MIHRM, CIPD, or equivalent).
- Minimum 5–7 years’ experience in Human Resources within Malaysia, with hands-on responsibility for HR operations and employee relations.
- Strong practical knowledge of Malaysian employment legislation, including the Employment Act 1955 (as amended), Industrial Relations Act, and relevant statutory obligations.
- Proven experience managing the full employee lifecycle, including recruitment, onboarding, performance management, employee relations, disciplinary procedures, and offboarding.
- Demonstrated experience handling employee relations matters, including grievances, disciplinary processes, domestic inquiries, performance improvement plans, and terminations in compliance with Malaysian labour law.
- Previous finance department general administration and task management.
- Experience managing or overseeing end-to-end payroll processes and statutory submissions including EPF, SOCSO / PERKESO, EIS, and PCB (LHDN).
- Experience operating in a standalone HR role or within a small HR team, with the ability to independently manage HR operations.
- Experience developing or implementing HR policies, processes, and governance frameworks aligned with local legislation and organisational standards.
- Experience working with or managing Employer of Record (EOR) arrangements, entity setup, or HR infrastructure build-out is highly desirable.
- Strong organisational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently with confidence, sound judgement, and minimal supervision.
- High level of integrity and professionalism when handling confidential employee information.
- Clear communication skills and ability to work effectively with international stakeholders and leadership teams.
Benefits
- Generous leave + Public Holidays
- Paid Charity Day.
- Flexible working hours and with hybrid working.
- Company-provided equipment.
- Annual training and development budget.
- Extensive opportunity to grow your career at an innovative FinTech.
