CUSTOMER SUCCESS MANAGER (Canada)
Wishpond TechnologiesVancouver, British Columbia, Canada
Posted March 25, 2026
Full Time
About the Company
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalised sales calls, demos, and follow-ups in real time across multiple languages.
Job Description
Weāre hiring a Customer Success Manager to support and grow a large portfolio of customers through structured, repeatable, and highāimpact programs.
Requirements
- 2ā4 years of experience in Customer Success, Account Management, or a similar customerāfacing role
- Experience managing a high-volume book of business
- Strong operational mindset
- Comfortable working with data and identifying trends
- Familiarity with tools like Vitally, Intercom, HubSpot, or Salesforce
- Experience building or optimising CS playbooks and automation workflows
- Proactive communicator with strong organisational skills
- Able to balance speed, quality, and scale
- As part of a diverse team, the ability to work both independently and collaboratively
Benefits
- Comprehensive training program
- Regular performance reviews
- Competitive compensation
- Great referral programs with incentives and bonuses
- Unbelievable product discounts
