CUSTOMER SUCCESS DIRECTOR or MANAGER (Ideally Vancouver based)
Wishpond TechnologiesVancouver, British Columbia, Canada
Posted February 25, 2026
Full Time
About the Company
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls, demos, and follow-ups in real time across multiple languages.
Job Description
We are searching for a Customer Success Director or Manager to join our team. Ideally, the successful candidate is based in the Greater Vancouver area, allowing for in-person office collaborations. As a member of the Customer Success Team, the incumbent will be responsible for overseeing our small Sales Closer Customer Success Team.
Requirements
- Customer Lifecycle Ownership
- KPI & Performance Management
- Team Leadership & Scaling
- Retention, Risk & Expansion
- Cross-Functional Leadership
- Systems & Process Ownership
Benefits
- Comprehensive training program
- Regular performance reviews
- Competitive compensation
- Great referral programs
- Unbelievable product discounts
- Global workforce with multi-cultural colleagues
- Close-knit operation with growth opportunities
