Call Center Customer Service Representative

The Customer Service Representative I is responsible for receiving and processing customer calls, acting as the primary point of contact to address customer inquiries, schedule services, and resolve issues. This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience, consistently striving to exceed customer expectations.

Requirements

• 1 year of Customer Service Experience required
• Typing speed of 60 words per minute
• Proficient verbal and written communication skills with strong analytical abilities
• Advanced computer skills, including Microsoft Office proficiency

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short Term Disability
• Stock Purchase Plan
• Company match on 401K