Collections Agent - Utilities Contact Centre
WNSCape Town, Western Cape, South Africa
Posted May 1, 2023
Full Time
About the Company
WNS Global Services Inc. is a global Business Process Management (BPM) leader.
Job Description
WNS Global Services Inc. is a global Business Process Management (BPM) leader looking for a Collections Agent - Utilities Contact Centre. As a Senior Associate: Operations, you will proactively contact customers to reduce debt in a timely manner to meet agreed targets.
Requirements
- 6-12 Months' call center experience with preference given to those who have previous knowledge in Collections
- High proficiency in verbal and written English
- Customer orientation in an international and multicultural context
Benefits
- Role clarity
- Coaching and mentoring
- Professional development
- Structured career path