Customer Service Agent - Insurance Position
WNSCape Town, Western Cape, South Africa
Posted October 31, 2024
Full Time
About the Company
WNS (Holdings) Limited is a global Business Process Management (BPM) leader.
Job Description
Customer Service Agent for Insurance Position at WNS (Holdings) Limited, a global Business Process Management leader. The role involves handling inbound calls, providing excellent customer service, and meeting business Key Performance Indicators (KRAs).
Requirements
- 1+ year consistent experience as an Agent within a Call Center
- High proficiency in verbal and written English
- Strong ability to multi-tasking
- Efficient in internet, computer usage, typing and web-based application skills
- High attention to detail and accuracy
Benefits
- Paid Time Off
- Employee benefits not specified