Healthcare Specialist (PHRN) - Quezon City
WNSQuezon City, Philippines
Posted March 6, 2026
Full Time
About the Company
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain expertise – WNS' core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.
Requirements
- Must have an active PRC License
- 1 year Hospital or Clinical BPO experience
- Preferably with medical reviewer experience
Benefits
- Structured career path
- Growing and expanding team
- Safe work environment
- Free HMO coverage
- Skills training opportunities
- Paid leaves
- Annual appraisal