The Lead Technical Writer – Clinical Quality Analyst is responsible for writing, maintaining, and enhancing complex content on a suite of products. This position requires a high degree of job knowledge and subject matter expertise in clinical areas. The candidate will lead others in their efforts to maintain and enhance interpretive content on the product, work with project teams and other internal groups as a content expert, and participate in the development of new products and enhancements. The role also involves providing customer support and responding to queries regarding clinical content issues or expected data outcomes.
Requirements
- Represents Wolters Kluwer Health - Clinical Solutions in a positive, professional, and customer-focused manner.
- Applies practical clinical experience when evaluating and interpreting scientific literature and other evidence.
- Maintains a high degree of job knowledge and subject matter expertise via review of the medical and healthcare information technology literature and other activities as assigned.
- Assesses and mitigates risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy as well as disease/condition and patient-specific variables.
- Responsible for performing ongoing clinical data analysis and quality control activities related to proprietary drug content and clinical decision support software.
- Identifies, documents, and reports omissions or errors in the data.
- Submits work for collaborative peer review and responds appropriately to comments and criticisms.
- Anticipates problems or issues and identifies creative ways to solve problems or mitigate risks.
- Applies clinical knowledge and expertise to develop, implement, and adhere to policies.
- Achieves productivity by consistently meeting deadlines by meeting departmental and individual goals.
- Maintains a high degree of currency in area(s) of clinical or domain expertise as well as industry knowledge via reading, attendance at professional meetings/educational conferences, and other activities (i.e. clinical practice, teaching, research, discussions, etc.).
- Shares information and expertise with colleagues at all levels of the organization.
- Acts as an influential leader within the organization.
- Provides a high level of customer service by offering customer and client support on an as needed basis, as well as responds in a timely and accurate manner to queries regarding clinical content issues or expected data outcomes.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
