Service Specialist
Woods Basement SystemsIllinois, United States
Posted December 12, 2025
35000 - 75000 USD year
Full Time
About the Company
Woods Basement Systems, founded in 1986 by Rick and Anna Lee Woods, has grown into one of the largest basement waterproofing and foundation repair specialists in Illinois and Missouri. The company offers a comprehensive suite of services—including basement waterproofing, wall repair, radon mitigation, crawl‑space remediation, concrete leveling, and attic insulation—delivered through a network of over 400 dealers in seven countries. As a family‑owned business, Woods Basement Systems maintains a strong commitment to quality, long‑term warranties, and personalized customer service. In 2005, the company became the world’s largest dealer of basement systems, underscoring its industry leadership and extensive reach.
Job Description
Meets with existing customers on pre-scheduled appointments to perform annual check or follow-up on warranty. Makes recommendations to customers on additional products or services and/or identifies a potential problem with diagnosis and remedy. Follows through with customers until all issues are resolved.
Requirements
- Drives to potential customers' home to meet with them for pre-scheduled appointments
- Writes job proposal for job to include diagram(s), photographs, instructions, inventory needed, necessary permitting, pricing worksheets and the total price of the job
- Attends weekly meeting
- Attempts to meet and/or exceed sales and service goals