Business Analyst

We're seeking a Business Analyst to act as a crucial link between our company and customers, providing exceptional customer service and analyzing technical issues to influence future product designs and business processes.

Requirements

• Provide the first level of support
• Research and identify solutions to common issues
• Develop mitigating and/or preventive solutions
• Generate summary reports
• Analyse and present support trends and patterns

Benefits

• Opportunity to work with a high-value enterprise-level software
• Hone your ability to apply analytical & technical skills
• Mentorship to manage internal and external stakeholders
• Diverse opportunity for career advancement