Workplace Options is seeking a qualified Clinical Counsellor to join our clinical team in Sydney, Australia. The Clinical Counsellor will engage with participants over the phone, video, chat & email, demonstrating a warm and empathic approach to provide emotional support to people of all ages, cultures, and backgrounds.
Requirements
- Provide single session telephonic and video counselling, in-the-moment support and crisis management in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Assess clients thoroughly to ensure appropriateness for short-term counselling.
- Assess and manage high risk calls and work closely with individuals at risk.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Collaboratively develop clear and concise treatment plans for clients.
- Maintain clear clinical and task-oriented documentation in case management system.
Benefits
- Superannuation
- Workers Compensation
- Military Leave
- Long Service Leave
- Community Service Leave
- Gym reimbursement
- Tuition reimbursement
- EAP Support Services
- Mentorship program
- WPO Cares
- Employee exchange programme
- Comprehensive training provided for this position