Collections Specialist
WorkWaveNew Jersey, United States
Posted May 14, 2026
Full Time
About the Company
We are a global company with a laid-back but buttoned-up culture that offers a casual work environment and remote work flexibility.
Job Description
We are looking for a proactive Collections Specialist to manage our accounts receivable lifecycle and drive timely payment resolution.
Requirements
- Manage the collections process for customer accounts
- Monitor aging reports
- Utilize HighRadius and internal systems
- Partner with Billing, Sales, Customer Success, and Finance teams
- Review and reconcile customer accounts
- Support bad debt reduction efforts
- Maintain accurate documentation
- Prepare and distribute aging analysis, collections reporting, bad debt summaries, and account status updates
Benefits
- Health insurance
- Dental insurance
- 401k with company match
- Flexible Time Off policy or generous PTO plan (role dependent)
- Up to 4 weeks paid bonding leave
- Tuition reimbursement
- Employee Assistance Program
- Virtual medical care with Teladoc
- Quarterly awards based on peer nominations
- Regional discounts and perks
- Opportunities to participate in charitable events and give back to the community