Commercial Lines Senior Account Manager

World Insurance Associates (“World”) is seeking a Commercial Lines Senior Account Manager to lead client service, strategy, and renewal messaging on larger, more complex middle market accounts. The ideal candidate will have 3 – 5 years of experience in Commercial Property & Casualty with a comprehensive understanding of insurance coverages.

Requirements

• Create and deliver WIA service plan
• Create solutions and make recommendations in preparation for the strategy meeting with Client Advisor
• Reviews exposures against coverages and performs gap analysis
• Leads mid-market placements and collaborates with Subject Matter Experts to ensure smooth and efficient placement processes
• Review, finalize and participate proposal meeting
• Document clients order to bind and review binder for accuracy
• Participates or leads in post renewal meeting
• Participates or leads in stewardship planning and delivery for large clients
• Oversight of confirmation of coverage, policies, endorsements, and audits as applicable
• Maintains effective relationships with clients, co-workers, and colleagues
• Able to obtain firsthand customer information and use it for improvements in placements and services
• Has an understanding of guaranteed cost program design and coverage forms. Able to provide consultation of coverage needs
• Strong written, oral, and interpersonal communication skills
• Able to consistently perform/produce quality work, understands the urgency in various tasks, and consistently meets timelines
• Proficient in self-serve portals and manages client training and utilization
• Strong understanding of Excel
• Follows a well-established set of activities
• Able to solve difficult problems that are not routine, but not overly complex
• Ability to work in a fast-paced environment with some instruction and a high degree of accuracy and attention to detail

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan