Head of Merchant Expertise job description: lead merchant expertise team, design and implement integrity risk controls, provide expert guidance to Risk Ops, Sales, and Management. Manage merchant integrity risk, regulatory compliance, and stakeholder engagement.
Requirements
- Bachelor’s degree in Business, Finance, Compliance, or related field. Master’s degree or professional certifications (e.g., CAMS, CRCM, CFE) preferred.
- 8–12+ years in integrity risk, AML, KYC, or scheme risk within payments; proven leadership experience managing cross-location teams.
- Leadership: Demonstrated ability to lead and develop teams in a matrix/global environment.
- Regulatory & stakeholder management: Experience with AML/sanctions frameworks; strong ability to interact with regulators, auditors, and senior executives.
- Analytical & strategic: Strong analytical, problem-solving, and strategic/tactical thinking; data-driven decision making.
- Communication: Excellent written and verbal communication; ability to present complex risk concepts clearly to diverse audiences.
- Collaboration: Effective cross-functional collaboration across Risk Ops, Sales, Legal, Compliance, and IT.
- Tools: Familiarity with risk management platforms, case management systems, data analytics tools, and MS Office. AML/KYC tech stack knowledge a plus.
Benefits
- Be part of an international team that fosters innovation and career growth.
- Work on cutting-edge projects involving Artificial Intelligence, Cloud computing, and new technologies.
- Benefit from extensive training programs and professional development opportunities.
- Enjoy flexible working arrangements and a dynamic work environment.
- Receive competitive salary packages plus more.
- Access various global and regional benefits designed to support your health, well-being, and personal development.
