Senior Technical Support Engineer - APAC Malaysia
WorldsensingMalaysia
Posted January 21, 2026
Full Time
About the Company
Worldsensing is a global IoT player that works with engineering service providers to improve geotechnical, geospatial, and structural monitoring.
Job Description
Worldsensing is seeking a Senior Technical Support Engineer to join their Asian Customer Success Team. The successful candidate will provide technical support and training to customers and partners, and work with the product team to improve performance and meet company goals.
Requirements
- 10+ years of work experience in technical field support roles
- Knowledge of computer networking
- Knowledge of server administration and Linux / Windows
- Practical knowledge of web-based APIs and front-end web-based technologies
- Knowledge of script programming
- Technical degree in Computer Science, Telecom, or Electronics
- Excellent listening and questioning skills
- Ability to work well in a team
- Problem-solving skills
- Customer focus
- Ability to prioritize workload
- Attention to detail
- Strong language skills in English
Benefits
- Competitive salary and benefits package
- Opportunity for professional growth and development
- Great work environment
- Family-friendly company
- Healthy work-life balance
- Work-from-home policy
- Hybrid working environment
