Senior Customer Success Engineer
Woven by ToyotaChiyoda, Japan
Posted May 21, 2024
Full Time
About the Company
Woven by Toyota is dedicated to delivering safe, intelligent mobility experiences through advanced software development and automated driving technologies. The company blends modern Silicon Valley innovation with Japanese craftsmanship to create a seamless, personalized experience for customers worldwide. With a focus on enhancing driver capabilities and expanding global access to mobility, Woven by Toyota envisions a human-centered future that adapts to evolving societal needs.
Job Description
Woven by Toyota is seeking a Senior Customer Success Engineer to join their team and engage with prospective new customers for their development platforms. The role focuses on helping customers maximize product usage and transform Toyota's operations through hands-on support and collaboration with Product and Engineering teams. The team provides crucial infrastructure for next-generation vehicle development and AI training and reports directly to the VP, Head of Enterprise Technology.
Requirements
- Business-fluent in English and Japanese, both for oral and written
- 5+ years communicating the value of a product and its features to different customers
- Experience driving and successfully realizing organizational transformation, especially around transforming processes with modern digital technology
- 2+ years working with end-users
- Experience with software development and related tools
Benefits
- Competitive Salary
- Work Hours - Flexible working time
- Paid Holiday
- Sick Leave
- Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
- Japanese Social Insurance
- Housing Allowance
- Retirement Benefits
- Rental Cars Support
- In-house Training Program