IT Support Engineer

WPP is the trusted growth partner for the world's leading brands. We're looking for an IT Support Engineer to provide world-class support services to WPP employees, agencies, and visiting clients. The role will involve delivering on-site support, remote support, and IT deskside operations.

Requirements

• 3-5 years in an IT help desk / desk side support role
• Strong cross-platform experience in Windows and Mac, along with working knowledge of AV technology
• Excellent problem-solving skills
• Can-do attitude
• Someone that can empathize and communicate effectively with end users
• Builds excellent relationships, based on trust and mutual respect
• Excellent written and verbal communication skills
• Able to manage time effectively and set priorities appropriately
• Able to maintain professional demeanor under stress while remaining friendly and approachable to ensure a positive user experience

Benefits

• Passionate, inspired people
• Scale and opportunity
• Challenging and stimulating work