SVCS CUSTOMER OPS SUPPORT 3

Responsible for managing all aspects of a managed services contract, including delivery of contracted services to clients, managing the customer P&L, and building strong client relationships.

Requirements

• Manage all aspects of a managed services contract
• Deliver contracted services to clients to meet or exceed SLAs and KPIs
• Manage the customer P&L, contract amendments, and continuous improvement ideas
• Build and maintain strong client relationships at all levels
• Provide day-to-day client advice and support

Benefits

• Full-time position
• Job security
• Opportunity for career growth and development