Technical Service Delivery Specialist

Xperi is a technology company that creates experiences at home and on the go for millions of people. We are seeking a Technical Service Delivery Specialist to join our Customer Services team, responsible for cooperation with OEM partners and driving TiVo OS technical onboarding process.

Requirements

• Previous experience in L2/L3 technical support, software engineering or technical project or delivery management.
• Ability to navigate through code, understand architecture and versioning to identify key configuration parameters and their implications.
• Previous experience in junior managerial or semi-managerial positions (technical but with high portion of autonomy and influence).
• Ability to learn quickly and adapt to dynamic environments.
• Problem-solving and troubleshooting skills, with the ability to analyze technical issues and provide effective solutions.
• Communication and interpersonal skills, with the ability to build relationships with external and internal stakeholders.
• Proficiency in written and spoken English.

Benefits

• Competitive compensation (salary, equity and bonuses) and comprehensive benefits
• Generous paid time away from work
• Flexible work environment combining in-office collaboration and remote work
• Employee discounts
• Transportation reimbursements
• Subsidized cafes and fitness facilities
• Charitable match program
• Health and wellness initiatives
• Flexible time off, holidays and sick time