Mortgage Servicing Specialist
Xtend, IncGrand Rapids, Michigan, United States
Posted April 1, 2026
Full Time
About the Company
Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients.
Job Description
Xtend is seeking a Mortgage Servicing Associate to support daily mortgage servicing operations for credit union clients.
Requirements
- Process daily mortgage payments and deposits
- Handle escrow disbursements (taxes, insurance, PMI)
- Post payments and process sold loan activity
- Complete month-end participation processing and balancing
- Communicate with credit unions via Zendesk, email, and phone
- Maintain accuracy, confidentiality, and compliance
Benefits
- Opportunity to support credit unions nationwide and make a meaningful impact for members
- A collaborative environment aligned with cooperative values
- Continuous learning through hands-on experience with CU*BASE and industry-leading tools
- Unlimited growth potential
