Managed Service Delivery Manager
Xtremax Pte. Ltd.Singapore, Singapore
Posted March 18, 2026
Full Time
About the Company
Xtremax is a leading cloud solutions provider that has helped to transform and maximise the digital possibilities of some of the biggest names in the region. Built on the belief that every client deserves to enjoy the advantages that come with cloud technology, we have been delivering simple solutions for tough problems since 2003. With a superior technical knowledge of the entire cloud ecosystem, deep understanding of customer needs at different levels of cloud maturity, and a relentless pursuit of breaking new ground, Xtremax has grown to become the preferred partner for various Singapore government agencies, MNCs and private organisations. Today, we’re a large family network with a regional presence across Singapore, Indonesia, and Malaysia.
Job Description
We are seeking a Managed Service Delivery Manager to lead and scale our cloud and infrastructure managed services operations, with strong exposure to enterprise and Singapore government projects.
Requirements
- Strong background in cloud operations, infrastructure support, or managed services delivery.
- Proven experience in a Service Delivery Manager / Operations Manager / Cloud Operations role.
- Experience managing enterprise accounts, with the ability to engage stakeholders and support account growth.
- Comfortable handling client-facing responsibilities, including service reviews and operational discussions.
- Familiarity with ITIL processes (incident, problem, change management) is preferred.
- Exposure to public sector environments in Singapore is a strong advantage.
- Working knowledge of cloud platforms (AWS, Azure, or GCP) and infrastructure environments.
- Strong problem-solving, communication, and stakeholder management skills.
