Experience Coordinator
XWELLNew York, New York, United States
Posted September 15, 2025
Full Time
About the Company
XWELL is a high‑end wellness and beauty spa that offers body and facial waxing, luxury treatments, and personalized med‑spa services to a membership‑based clientele. The company emphasizes exceptional customer experience and operational excellence in a luxurious setting.
Job Description
This role is for an Experience Coordinator at a spa, focused on providing exceptional customer service and ensuring a seamless experience for travelers. Responsibilities include guest service, appointment management, facility maintenance, sales, and team collaboration. It emphasizes wellness, hospitality, and a positive atmosphere.
Requirements
- Willingness to work flexible hours (nights, weekends, holidays) and accomodate varying schedules.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficient in using computer systems and booking software.
- Ability to remain calm and composed in demanding environments
Benefits
- Competitive Hourly Wage
- Employee Discounts on Products and Services
- Flexible scheduling
- Medical Dental, Vision, and Pet Insurance
- 401K with Corporate Match
- Generous PTO Plan
