Customer Support Analyst- Brasil
YALVATAR S.A.Brazil
Posted March 27, 2026
Full Time
About the Company
YALVATAR S.A. specializes in delivering technology-driven solutions that transform innovative ideas into tangible business value. The company focuses on three core service areas—Business Intelligence, iOS Development, and Web Development—each designed to enhance client efficiency and profitability. By combining deep industry insight with cutting‑edge technology, YALVATAR consistently turns complex challenges into scalable, high‑impact solutions. Its culture of continuous evolution and client‑centric innovation sets it apart in the competitive tech services landscape.
Job Description
Customer Support Analyst role at Nubimetrics to ensure great customer experience and promote platform adoption, responsible for supporting via chat and email, training users, and monitoring tool use.
Requirements
- Minimum 3 years of customer support experience
- Experience in SaaS sales
- Fluent Spanish
- Experience in e-commerce and sales companies in Mercado Livre
- Experience in conducting training, onboarding, or presentations for clients
- Experience with CRM usage, preferably HubSpot
Benefits
- Caju
- High-level health plan
- Special leave policy
- Half-day off per month
- 3 bonus days per year
- Birthday off
- Free courses and training
- 100% free English and/or Portuguese classes
