Digital Operations Manager

Digital Operations Manager needed to support Caterpillar digital applications and drive company's digital strategy. Responsibilities include stabilizing platforms, resolving customer-impacting issues, and supporting internal teams.

Requirements

• Act as day-to-day operational owner for PCC, Cat Central, VisionLink, SIS2.0, and other Caterpillar digital applications
• Troubleshoot customer and internal issues
• Maintain and enforce existing digital operational playbooks and procedures
• Proactively communicate system enhancements, new features, processes, and release changes to customers and internal teams
• Ensure customers receive timely, accurate support when using digital applications

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan