Inbound Sales Retention Specialist for Yelp to provide exceptional customer support to small business advertisers and strengthen Yelp's revenue retention. Role requires strong communication skills, technical proficiency, and problem-solving abilities.
Requirements
- Bachelor's Degree or 3+ years of relevant client facing experience
- Technically proficient with computers and information systems
- Strong communication skills (verbal and written)
- Problem solving and troubleshooting skills
- Experience in account management, sales, advertising, or small business (preferred)
- Ability to handle tough conversations with business owners in a professional, solutions-oriented manner
Benefits
- Medical, vision, and dental
- Mental health support and services via Modern Health
- 15 days PTO
- 12 paid holidays
- One floating holiday
- 7 paid wellness days
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Work from home reimbursement
